Is Your Business Ready to Be Discovered by ChatGPT?
Blog post description.
Chris Maher
11/12/20262 min read
Get ahead of the curve with Business Hub
The way people find businesses is changing. Increasingly, customers are turning to AI tools such as ChatGPT to find local services, compare products, research businesses and make purchasing decisions.
A new opportunity is now emerging for local businesses to improve how they appear in this changing digital landscape.
OpenAI has introduced Business Hub, a platform that allows eligible businesses to claim and manage their business presence in ChatGPT.
So why should Blackwood and surrounding district businesses take notice?
More visibility and greater control
Business Hub offers businesses several useful features:
Business profile management: Claim and manage your business profile, helping ensure customers receive accurate, up-to-date information.
Update business details: Provide information about your business, what you offer and how customers can contact you.
Product information: Eligible retailers can supply product feeds, including pricing and availability.
Business insights: See how often your business is mentioned in ChatGPT and how many people click through to your website.
Discovery topics: Gain insights into the subjects and types of conversations in which your business is being discovered.
Business Agents: Eligible businesses can offer an AI-powered agent that answers customer questions about their products and policies, helping customers explore their options and take the next step.
These features offer a new way to help potential customers discover your business and provide another opportunity to connect with people searching for the products and services you offer.
Why register now?
Business Hub is a new and evolving platform, and access to its features is being rolled out progressively. Depending on your business type and location, you may find that you can register your interest but cannot immediately claim your business profile. You may be offered the option of joining a waitlist.
Don't let that put you off. Registering now is a worthwhile first step towards taking advantage of these opportunities as availability expands.
How to get started
Visit ChatGPT Business Hub, sign in and search for your business. Follow the prompts to register or claim your listing if available. You may need to verify that you own or are authorised to represent the business.
Business Hub is currently in beta, so some features and eligibility requirements will vary. Business Agents, for example, are currently limited to eligible businesses in the United States.